Payment Policy.
Revised on February 17, 2022
This policy details payment collection policies for Wayne Media Group and all subsidiaries. For existing clients, the 3% additional surcharge on credit cards and debit cards goes into effect on July 1, 2022; and for new clients as of February 17, 2022, it goes into effect immediately and will be detailed inside of all agreements.
Payment Schedules
Project Work
All project work will require a deposit, this is equal to 70% of the total project and will need to be collected within 3 days of the agreement being signed.
Reminders will be sent on the 5th day after the agreement has been signed
After 10 days, there will be a 15% late fee assessed on the deposit
After 15 days, the project will be canceled
Projects specifically focused on website and video will only be released once the final payment has been made
Videos will be watermarked accordingly until the final payment has been made
Websites will be not be published until final payment has been made
Onboarding
All onboarding fees will be required to be paid in full within 3 days of the agreement being signed.
Reminders will be sent on the 5th day after the agreement has been signed
After 10 days, there will be a 15% late fee assessed on the deposit
Retainer
All retainers will need to be collected within 3 days of the beginning of the month, if pro-rated within 3 days of the initial invoice of the prorated period.
Reminders will be sent on the 5th day after the agreement has been signed
After 10 days, there will be an additional reminder sent
After 15 days, there will be a 15% late fee assessed on the account
After 20 days, work will cease until the payment has been made
Credit and Debit Card Surcharges
Effective July 1, 2022, all clients for Wayne Media and all subsidiaries will be assessed a 3% surcharge when making payments through QuickBooks Online utilizing a debit or credit card
ACH transfers will be available online at no charge
Direct ACH transfer instructions will also be available
If you’re paying by check or ACH, it will need to be received by the 10th of the month
Reminders will be sent out accordingly
The late fee will be assessed on the 15th if payment or communication of payment has yet to be made
Any clients onboarding after February 17, 2022, will be opted in to the 3% surcharge should they be paying online with a credit or debit card
All other policies will go into effect for all new clients as of February 17, 2022
Standard Hourly Rates
Consulting Standard Rate
$250 per hour
Video Hourly Rate (Shooting and Editing)
$250 per hour
Website Development Rate (CSS, HTML, Standard Changes)
$125 per hour*
Graphic Design Standard Rate
$125 per hour*
*two hour minimum for all new projects; 1 hour minimum for any existing client
Collections
Any accounts wherein the work has been completed and a balance is outstanding may be sent to collections once they become grossly overdue (60 days and onward).
Should you have any questions about our payments policy, please contact start@waynemedia.com for more information.